Survey of volunteers in Kermanshah earthquake (Azgeleh - Sarpol-e Zahab); Challenges and opportunities.

The main purpose of this study is to examine the challenges of volunteers as part of the crisis response team for earthquake relief and relief; It also clarifies the skills and abilities required of volunteers. Therefore, it informs the people and relief organizations about the necessary preparations for voluntary participation in crisis situations.                                                                  

Qualitative data collection method was used in this study. Data were collected using semi-structured interviews. Purposeful sampling method was used to select the interviewees. Individual interviews were conducted. Data were transcribed and recorded. To evaluate and interpret the data, thematic content analysis with a deductive approach was used.                       

This report explains how to manage volunteers and its challenges in the Kermanshah earthquake. This report summarizes the results of the field visit and review from the time of the accident until 6 days after the accident. According to the planning, doctrine and its implementation, in order to identify the challenges and provide recommendations for improvement and proper organization and based on principles to be used in response to future events and disasters..

The   findings of this study indicate that the importance of preparation in the pre-crisis stages for achievement of goals, which is the same, organizing self-help volunteers for more effective victimization, should be considered.