Investigating the Functions of Social Network Analysis in Risk Management with Stakeholder Approach: Tehran Metro Projects

Metro construction projects are typically complicated and associated with large uncertainties. Underground construction projects face characteristics like underground situations, the large size, large amount of funding,   various stakeholders, long project duration, and complicated construction techniques. As various stakeholders are involved in metro projects, the interaction among stakeholders lead to complicated risk management process in these type of projects. Therefore, we used social network analysis to investigate social risks related to metro construction projects, from a stakeholder perspective.

Using qualitative research approach and interview strategy, we gathered the data   from 30 stakeholders that classified in six stakeholder groups. The data were analyzed using social network analysis seawares and the social network of stakeholder’s risks were depicted.

Human-management, planning, financial-economic, legal, and project delays are the most critical risks in metro projects.

Based on the findings, it is concluded that financial and economic risks are not always prioritized over project risks, and special attention should be paid to human and managerial risks, along with other risks.