Identify the Components of Educational Managers' Professional Development in the Banking Industry

The managers' professional development can play an effective role in the performance and effectiveness of the organization. As a result, the aim of this study was identify the components of educational managers' professional development in the banking industry.

This study in terms of purpose was applied and in terms of implementation method was qualitative. The research population was specialists and experts of banking industry of Tehran city in 2021 year, which according to the principle of theoretical saturation 10 people were selected as a sample by purposive sampling method. The research tool was semi-structured interview whose validity was confirmed by the triangulation method and its reliability was obtained by an agreement coefficient between the two coders 0.84. Data were analyzed by open, axial and selective coding methods in MAXQDA software.

The results showed that the educational managers' professional development in the banking industry had 78 indicators and 21 sub-categories in 4 categories were including organizational category (with 6 sub-categories of human resource management, staff, organizational structure, organizational culture, information technology infrastructure and system information compatibility), individual category (with 4 subcategories of inherent skills, technical skills, communication skills and environmental skills), technological category (with 5 subcategories of project management, educational requirements, localization, implementation and technical) and environmental category (with 6 subcategories of cultural and educational requirements, economic requirements, improvement system requirements, maintenance requirements, legal requirements and operating requirements.

According to the results for the educational managers' professional development in the banking industry can be improved four categories of organizational, individual, technological and environmental through the identified subcategories and indicators for them.