Organizational Performance Improvement through Value Chain and Knowledge Sharing

Today, with the development of knowledge in organizations, effective management of knowledge is of particular importance in achieving organizational goals. Therefore , knowledge is the most important competitive advantage in the present age. This has led in today's dynamic and competitive environment, using efficient methods for the acquisition, storage and application of knowledge focus considered on managers and organizations.  Creating a knowledge management infrastructure to control and monitor better the knowledge and organizational performance is very important considered. Senior management commitment and leadership, knowledge sharing and customer orientation can important role in creating the index incentive for employees of the organization. On the other hand, in recent years in the theory and several preceding studies, value chain management as a main structure is related to organizational performance. So in this article the impact of knowledge sharing on the value chain to improve the performance of organizations is discussed. Statistical population in this study is intended Azerbaijan Customs Organization and data analysis software for SMART PLS 2.0 has been used. The results show that the commitment and leadership of senior management, customer orientation and knowledge sharing has positive impact on the value chain to improve organizational performance.