Investigating the challenges and prospects of the e-commerce systems

E-commerce is one of the advanced dimensions of the development of communication and information technology in the social, political and economic fields. The results of studies of the actions of developed countries in this field focus on the fact that managerial and citizenship behaviors and interactions between elements of society in this phenomenon do not follow its traditional state. Also, policymakers and managers consider e-commerce not as a goal but as a tool to benefit from new methods of interaction between influential elements of society in creating purposeful, fast and flexible governance tailored to the dynamic needs of citizens. This article first describes the concept of e-commerce and mentions the important points about the challenges and prospects ahead. In the following, the appropriate infrastructure for the use of this technology is expressed and then, according to the literature and the available evidence, the challenges and opportunities facing the implementation of this technology are discussed and finally, according to the aggregate information, practical suggestions for the successful implementation of this technology in the Iran have been presented.