Optimization of Outsourcing of Human Resources Training and Development with Marcos Technique: A Case study of Saba Electricity and Energy Company

In the current era, due to the intense competition of organizations to attract qualified and talented people, organizations try to empower their human resources. Therefore, organizations pay special attention to their training process and development to overcome this issue. As a result, the aim of this study was to identify and prioritize the effective criteria in outsourcing the human resources training process and selecting the best educational institution.

This research is applied in terms of purpose and quantitative in terms of method. In the first step, the effective criteria on the selection of the educational institution were identified by studying the theoretical and experimental literature as well as consulting the experts. Then, the four selected educational institutions were ranked by using Marcos' multi-criteria decision making technique. In this regard, statistical population of the research consisted of managers and experts of the human resources unit of Saba Electricity, Energy Company, and its subsidiaries. Six managers and experts were selected as sample members by purposeful judgmental sampling method.

Research results show that among the studied dimensions, the "benefits" dimension has the highest weight, and "A2" institute has obtained the highest score among the educational institutions. Also, from another perspective, the use of Marcos multi-criteria decision making technique in the field of human resource management is one of the most important achievements of this research.

Senior managers and human resource managers of companies of Saba Electricity and Energy Holding to achieve their long-term and short-term goals should pay special attention to various aspects of outsourcing the human resources training process. In this regard, paying attention to the dimension of benefits is of special importance. For outsourcing the training process, decision-making techniques offer a better choice.