Improving Public Healthcare with E-Governance

Healthcare is a vital and unavoidable sectorto which the government must pay attention to, especially in delivering quality service to care seekers. Adoption of technology can help improve public healthcare performance. This study examined the possibilities of improving public healthcare with the help of E-government by considering the correlation and relationship among telehealth application, health information management software, electronic-based training, and healthcare performance.

The study adopts a cross-sectional research design to achieve the aim of the study. A structured questionnaire was used to obtain data from one hundred and five (105) nurses in a public hospital in the study area. Data were collected and analyzed using SPSS 23. Regression and Pearson Product Moment Correlation were used to test the hypotheses. 

The findings revealed that telehealth application had a relationship with healthcare performance. It also showed that health information system software had a significant relationship with public healthcare performance. Finally, it revealed a positive relationship between electronic-based training and public healthcare performance. 

The study concludes that e-government is a veritable tool that can improve public healthcare performance. Therefore, it is recommended that the government should invest in technology to improve health sector performance in the country. Both health workers and the general public should be orientated on the need to embrace technology in the country’s health sector to improve their performance.