Investigating the Effect of Citizens' Satisfaction with Quality of Life on Positive Citizenship Behaviors Region 16 of Tehran

Citizenship and citizen behavior is one of the fundamental variables and factors in the development of social capital and the subsequent development of human societies, which is the importance of finding it in urban studies and addressing it in this study. The aim of this study is to investigate the indicators of citizenship satisfaction and its effect on positive behaviors in region 16 of city of Tehran. The research method is descriptive-survey and correlational approach is adopted to assess the perceived quality in region 16 of the city. four dimensions (facilities and urban infrastructure, basic needs, social environment and environment) and for positive behaviors. Overall satisfaction (4 items), Citizens' attachment (3 items), Intention to leave (2 items) and Positive speech (2 items) were considered on the Likert scale. In the next step, the questionnaire was distributed among the statistical community. For data analysis, after preparing the correlation matrix, the necessary calculations were performed using Amos and through path analysis, and for the proposed Amos model, good fit indices were performed. The results of the perceived quality variable show that there is a significant difference between the studied areas in the average obtained for each item so that area one has a lower average than the other areas. The results obtained from the model test to examine the relationships of variables were as follows: the effect of satisfaction on urban attachment was positive with 0.550. The effect of perceived quality on citizen satisfaction was confirmed as the highest path coefficient among the coefficients. It was confirmed as the highest path coefficient among the coefficients. Also, the positive effect of satisfaction variable on positive speech was 0.536.