A Model for Factors Affecting the Performance of Warehouse Management to Increase the Competitiveness of the Ceramic Industry in Thailand

This research aimed 1) to study the effects of the factors influencing the performance of warehouse management to increase the competitiveness of the ceramic industry in Thailand; 2) to study the development of a model for factors affecting the performance of warehouse management to increase the competitiveness of the ceramic industry in Thailand; and 3) to study the guideline and development of the performance of warehouse management to increase the competitiveness of the ceramic industry in Thailand. The study employed the quantitative research methodology and the statistical devices of percentage and Structural Equation Modeling (SEM). The population and sample group comprised executives in the ceramic industry in Thailand. The findings revealed the following: 1) The factors concerning knowledge of information technology, warehouse management and digital system positively affected the performance of warehouse management to increase the competitiveness of the ceramic industry in Thailand at the statistically significant levels of β = 0.324, 0.163 and 0.271 respectively. The antecedent variables which had Direct Effect (DE) and Total Effect (TE) on the latent variable of the performance of warehouse management to increase the competitiveness were 1. knowledge of information technology (DE = 0.324, and TE = 0.324), 2. warehouse management (DE = 0.271, and TE = 0.271), and 3. digital system (DE = 0.163, and TE = 0.163) respectively; 2) The results of the study of the guideline and development of a model for factors affecting the performance of warehouse management to increase the competitiveness of the ceramic industry in Thailand revealed that the factors concerning knowledge of information technology, warehouse management and digital system were well-fitted with the empirical data at statistically significant levels; and 3) The factors concerning knowledge of information technology, warehouse management and digital system contributed to the performance of warehouse management to increase the competitiveness of the ceramic industry in Thailand in terms of speed, time and customer service.