Designing a Model for Evaluating and Improving Information and Communication Skills of Public Library Librarians

The Aim of this study is to design a model for evaluating and improving ICT skills (software, hardware, networking and communication skills) of public library librarians.

The aim of the research was achieved by simultaneously using the meta-combination technique, content analysis, Delphi technique, structural validity and modeling. Using content analysis the extraction of 129 concepts from 15 articles was done. These concepts have been transformed into a questionnaire consisting of 35 criteria with reliability (0.978) and validity (0.90) by implementing three stages of Delphi technique and with the approval of 20 experts Delphi panel. The statistical population for implementing the questionnaire, included 327 librarians of Khuzestan province in 1399. By proportional attribution sampling method, 100 people were selected among them as the sample.

The findings also show that software skills with Factor load (0.95), hardware skills with Factor load (0.88), network skills with Factor load (0.91) and technical skills Communication with communication Factor load (0.87) in a correlated relationship, affect the improvement of information and communication technology skills of librarians.

According to the results, first the software skills are important for the librarians, thennetwork skills are mentioned more useful for them and at the end hardware and communication skills are regarded. Fit indicators also confirm that the proposed model has a very high validity.