Designing the establishment and implementation model of quality 4.0 with the integrated approach of interpretive structural modeling and structural equation modeling

The purpose of the current research is to design a structure so that it can be used to investigate the drivers of the appropriate implementation of quality 4.0 in the country's steel industry. In order to carry out this research, ten stimuli were initially identified using research literature. Then, using the interpretative structural modeling technique, these stimuli were structured using the opinions of 13 experts. , in order to fit the obtained structure, the structural equation modeling of the tools related to it, including measurement model fitting, structural and general model fitting, were used. For this purpose, a questionnaire containing 33 questions with a five-point Likert scale was designed and in order to complete it, opinions were sought from 214 managers and employees of the country's steel industry. The findings of the research on the high effectiveness of reward stimuli and control of big data in proper implementation have quality 4.0.