Designing a process model to monitor and monitor future developments in the banking industry

Banks, as the most important financial institutions, and considering the speed of change in financial technologies and in general frequent changes in the international banking system, in terms of facing turbulences and changes in the external environment, they need more the category of future vision and environmental monitoring. The purpose of the current research is to provide a suitable process model for monitoring and monitoring the environment in banks to face the future of the banking industry. This research is an exploratory study with practical goals. After examining the comparative studies and using the Delphi method, the conceptual model was designed based on the model of Haynes et al. The content validity of the questionnaires was confirmed by the opinion of experts. Based on the results of the research, a validated process model consisting of 4 main processes: finding, analyzing, framing and applying was presented. This model can be used in recognition, analysis and proper planning to face the future of the banking industry in the country's banking network.