Needs assessment of personnel training courses with Knowledge Management Approach case study: Khuzestan water and power organization

The purpose of this study was to assess the training of employees in the Khouzestan Water and Drinking Water Organization with a knowledge management approach. This research was a descriptive survey. The research community was identified based on qualitative method including 176 employees including managers and employees of Khuzestan Water and Power Organization All of them were considered as an example. In this research, the knowledge recognition tools of Khuzestan Water and Power Organization employees were identified. These needs were defined according to the qualitative method and with reference to the panel of specialists of the staff and managers of the organization. The formal validity of the measurement tool was obtained by referring to the expert opinion of the experts in this field. Cronbach's alpha coefficient (0.918) was used to measure the reliability of data collection tools. For data analysis, descriptive methods and inferential statistical methods were used. In this study, one-sample T-tests and T-test were used to compare the mean of the two correlated groups from the viewpoints of respondents. The results of this study identified the needs of four organizational units of Khuzestan Water and Power Administration in three areas of technical skill, communication skills and perceptual skills .