Verification of unemployment benefits’ claims using Classifier Combination method

Unemployment insurance is one of the most popular insurance types in the modern world. The Social Security Organization is responsible for checking the unemployment benefits of individuals supported by unemployment insurance. Hand-crafted evaluation of unemployment claims requires a big deal of time and money. Data mining and machine learning as two efficient tools for data analysis can assist Social Security Organization in automating this process. In this research work, a hybrid supervised learning method is proposed to verify the eligibility of applicants for unemployment. The proposed method takes as input the information of insured individuals, and assigns a numeric score to each applicant through analyzing the input data. Then, claimants are classified into two groups according to those scores: "Qualified” and "Unqualified". The proposed method includes two hybrid strategies: BSA-SVM and combination of confidence values. In BSA-SVM method, backtracking search algorithm (BSA) is used to estimate the prameters of support vector machines (SVM) and improves the classification performance. In the second approach, confidence values extracted from individual classofiers are combined to better classify the input data. Empirical evaluation shows an accuracy of 87% for BSA-SVM and 86% for the second approach.