Designing a human resource productivity model with a system dynamics approach in the health sector

The present study aimed to model and present a model of human resource productivity with a system dynamics approach in the health sector of East Azerbaijan province using a systemic approach. The research method was developmental in terms of purpose and had a qualitative approach. The questionnaires and open interviews with experts in addition to the literature review were used to collect data. Data were analyzed according to the systems dynamics approach by drawing cause and effect loops, and flow diagrams in Vensim DSS software, and thus the system behavior and the impact of different policies on it were tested. In the present research, the important factors in calculating the human resource productivity included the labor number in the organization, education and especially in-service education, the existence of appropriate geographical coverage of health facilities in the province, and staff research activities. After creating a stock and flow diagram and determining quantitative and mathematical relationships for variables with the help of experts in the health sector, the human resource productivity model was first tested and validated in terms of overall structure and relationships between components. Finally, the model was simulated to examine the dynamics hypothesis, and scenarios were presented for improving the level of human resource productivity in the health sector compared to the current status.