Evaluating the effectiveness of training courses and exploring the improvement instructions: A usage of the follow-up explanations model

Some organizations invest a lot on employee’s training so that improve performance and productivity, but sometimes that is not effective. So, evaluating effectiveness of training courses and exploring their improvement instructions seems important. In this regard, our study is established in Rafsanjan Industrial Estate companies using follow-up explanations model of mixed methods. To this end, first Kirkpatrick questionnaire that it’s content validity and reliability were verified before, was distributed among a sample of 156 learners. In order to test the effectiveness of courses, one-sample t test were used. The post hoc tests were done using one-way ANOVA. All test were done in SPSS. Then, improvement instructions were explored through deep open interviews with a sample of 68 learners. Interviews were continued up to theoretical saturation and data were analyzed via MAXQDA.  Results showed that effectiveness of held training courses and its aspects (reaction, learning, behavior, and results) were located on a variable domain of middle to much base on different demographic variables in a 95 percent confidence level. Moreover, some instructions about time, site, title, and executive organization of training courses were presented base on research findings.