A Fuzzy Expert System for Selecting Green Information Technology Strategy

The pressure on Chief Information Officers (CIOs) to focus on Green Information Technology (GIT) has recently increased. However, many organizations still need to manage their environmental efforts due to a lack of strategic planning. This study aims to design a fuzzy expert system to suggest a proper GIT strategy for organizations, considering qualitative, obscure, and fuzzy factors. The study employs questionnaires distributed to experts to evaluate the factors that impact the level of GIT maturity using fuzzy logic. Based on the results obtained, a fuzzy expert system is designed to suggest a proper GIT strategy. The proposed expert system has been used at Alzahra University as a case study for selecting GIT strategies and activities. The findings suggest that Alzahra University should adopt a primary-level GIT strategy involving a three-year process of implementation, which includes actions such as removing old monitors, developing a green supply chain, reengineering organizational processes, disposing of useless ICT equipment in a green manner, and adopting green marketing practices. The fuzzy expert system designed in this study can help organizations adopt appropriate GIT strategies.