Presenting a Productivity Pattern Based on Social Capital Using the Meta-Synthesis Approach

The Asian Productivity Organization (APO) reports a one percent increase in Iran's Total Factor Productivity (TFP) index when compared to the majority of Asian countries and some reference countries in the long-term horizon of 50 years. In fact, the growth of labor productivity between 2010 and 2019 was less than all Asian countries. The present study was conducted with the aim of presenting a productivity pattern based on social capital.  Using the meta-synthesis approach and MaxQDA software, and after selecting 79 studies from among 580 previous studies, the dimensions, components and indicators of the model were extracted and identified. Based on the research findings, 9 dimensions, 24 main categories and 163 sub-categories (code)were identified. The nine dimensions are trust building, communication management, learning and growth, cultural factors, facilitator strategies, organizational factors, human resources, achieving sustainable development and profitability. The results of the emphasis of the previous research on each of the main categories using Shannon entropy technique and Excel software showed that growth and maturity and economic programs are the most important and the least important categories among the 24 categories, respectively. It is suggested that all managers update the human capital management process in accordance with the social capital based productivity pattern by hiring expert consultants and creating a special office for productivity management. Then, while periodically evaluating productivity based on the proposed pattern, all payments, bonuses and promotions of employees and managers should be base on the amount of their effort and participation in order to increase social capital and productivity.