Integrating Maintenance Management System in IBS Building Projects: A Qualitative Study

The IBS building plays a significant role in human life by providing safe, reliable, cost-effective services, which are environmental and drive economic growth. Significant decisions are taken at maintenance stage of IBS building projects which need effective tools to avoid rework and save time, cost, and increase work efficiency. Indeed, the continuous upgrading of this sector is needed to respond to technological advances, environmental change, and increased customer demands. Integrating Maintenance Management Systems (MMS) is promising since the scope of MMS usually does not extend beyond the footprint of the “defect”; it does not provide defect diagnosis data. Therefore, integrating MMS provides a complete picture of the project. However, this integration is challenging especially in IBS building projects as they are amongst the most complicated projects and numerous parties are involved in making important decisions. This paper reviews the case study regarding integrating MMS systematically, with the aim of analysing the need for this integration and its benefits. The paper highlights a lack of a clear solution for collaboration in the IBS building project lifecycle and indicates the need for research to focus on this issue as well as the possibility of applying integrated MMS as a potential solution to improve collaboration for better decision among project participants.