Problems and challenges of virtual education in the Education System (case study: students of the second secondary level of Ilam city)

The present research is a quantitative and survey study that aims to identify the problems of the virtual classroom during the corona in the high school of Ilam city. The statistical population includes 7731 high school students in Ilam city. The sampling method is cluster and random that 2035 students participated in completing the questionnaire. Data collection tool was a researcher-made questionnaire whose validity was used using convergence test (AVE). Findings showed that there is a positive and significant relationship between communication problems and students' negative attitude towards participating in online classes. There is also a positive and significant relationship between motivational problems and students' negative attitudes toward participating in online classes. This study showed that educational problems and achieving academic goals have a positive and significant effect on students' motivation to participate in online classes. Infrastructure and software problems of online learning classroom learning environment have a positive effect on educational problems. Finally, communication problems in online classrooms reduce students' motivation.