Identifying and Prioritizing the Implementation Steps of the Blockchain Technology Roadmap in Health-Oriented Organizations Using the Fuzzy Delphi Method

A Roadmap is a tool to help organizations facilitate the successful implementation of any technology. Then, this study aimed to identify and prioritize the stages of blockchain technology roadmap implementation in health-oriented organizations.

To refine and evaluate the appropriateness of steps extracted from the subject literature, the fuzzy Delphi method was used. Access to the most reliable group agreement of experts on a specific issue is done using a questionnaire and asking experts’ opinions, often according to their feedback.

After identifying and extracting the factors through the study of various articles and localization and determining the importance of the variables, by applying the weight limit in the model, the level of experts’ agreement with each of the components was obtained and their suggested and corrective points were divided. The resulting absolute mean indicates the intensity of experts’ agreement with each research factor.

The results of the survey of experts’ views show that the priorities of monitoring technology, identifying the application of blockchain technology in the organization, identifying structural, technical, legal, and financial challenges, designing, removing governance and upstream obstacles, appropriate capital transfer, cooperation between old and new infrastructure, and increasing membership, high importance and priorities of basic training, identifying the benefits of digital transformation and competitive advantage, internal and external stakeholders, and expanding the business model to other sectors are of lower importance.