Identifying Factors and Indicators Affecting the Development of Urban Management Based on Modern Intelligent Communication Technologies Based on a Qualitative Approac

Based on the purpose, this research is an applied-developmental research, because it seeks to find a suitable model for new intelligent communication technologies in the development of urban management. On the other hand, based on the method and time period of data collection, it is a descriptive (non-experimental) research that was conducted with a cross-sectional survey method. Also, this study is based on a qualitative approach from the perspective of the nature of the data. In the first part, based on library studies and then expert interviews, the indicators of new intelligent communication technologies in the development of urban management have been identified. After the qualitative analysis stage, questionnaires were distributed and data was collected from experts in the field of media and urban management. The statistical population in the qualitative section includes 17experts in the field of study and media activists and urban management of the country. The qualitative results of this research showed that the optimal pattern of new intelligent communication technologies includes the categories of causal conditions (digital world, virtual world technology), contextual conditions (urban management), central phenomenon (new technologies), intervening conditions ( governments and citizens), strategies and actions (smart city), consequences smart transportation and environment, smart government and economy, smart people and life, (smart city). It is worth mentioning that MAXQDA software was used in grounded theory analysis