A Survey on Human Resource Productivity from the Perspective of Healthcare Employees in Gorgan City Based on the Achieve Model

Human resource productivity serves as a crucial metric for evaluating organizational effectiveness, particularly in the healthcare sector where the quality of service directly impacts community well-being. This study aims to assess the human resource productivity as perceived by healthcare employees in Gorgan City, utilizing the Achieve Model framework.

This descriptive cross-sectional study involved 313 employees from various sectors of the Golestan Province health department, including urban and rural health service centers in Gorgan City. A stratified random sampling technique was employed to ensure representation across different groups. Data collection was facilitated through a validated questionnaire based on the Achieve Model of human resource productivity. Statistical analyses were conducted using SPSS-23, employing both descriptive and inferential statistics to draw meaningful insights from the data.

The analysis revealed an average productivity score of 79.81±15.09 among healthcare staff in Gorgan, indicating that overall productivity levels fell within an average range. Notably, the highest scores were attributed to the dimensions of ability, feedback, adaptability, understanding, and knowledge. Conversely, dimensions associated with organizational support and motivation scored the lowest, highlighting potential areas for improvement. Furthermore, significant relationships emerged between various demographic factors - such as education level (p=0.020), workplace setting (p<0.001), and occupational group (p=0.001) - with productivity in the ability dimension. Age (p=0.027) and work experience (p=0.007) also demonstrated significant correlations with the understanding and recognition dimension.

It is crucial to understand the factors that impact employee performance and productivity, considering their significant role in organizational productivity.