Investigating the Formation of Social Sustainable Development in Iran with an Emphasis on the Opinions of Twitter Users

In recent years, social media has provided an appropriate platform for opinion exposition. Twitter is one of these social media. Twitter has created a cheap and accessible environment and many thinkers, politicians, statesmen and citizen have active on it. The purpose of this research is studying the opinions of Twitter users, identify effective categories, and determine important concepts formed around sustainable social development.The methodology of this research is based on interpretivism philosophy and symbolic interaction theory. For collecting information, social issues that are formulated in the “Sustainable Development Goals” were cited. Information was collected based on socially relevant hashtags that made it possible to search on Twitter. The collected tweets were analyzed through ethnography methods and using theoretical coding that includes the open, axial and selective coding. In this method, concepts or codes are first attached to the empirical data. Then, the categorization stage is carried out and the concepts are summarized in the form of general concepts and the relationships between concepts and categories and super-concepts are revealed.The results show that social, political & economical dimensions could act as a strengthening or weakening factors of social sustainable development. In the lack of social facility, achieving to sustainable development goals is impossible. Political dimensions create many weaknesses and problems in the achievement of social sustainable development. Due to the negative perception of twitter users regarding the way of policy making, citizen positive reaction and performance would not be expected. Based on users' opinions, the impact of economic dimensions on social sustainable development was determined. Common definitions have been formed around economic dimensions like inflation, depreciation of capital, rent and exchange rate and banking facilities.