Presenting a model of technological business accelerators in communication services companies using an ISM approach and determining model fit using a structural equation modeling technique

The main goal of this study was to design a model of technological business accelerators in communication service companies. The method used in this study included exploratory designs. The preset study was fundamental in terms of the goal. The statistical population of this study in the qualitative section consisted of experts and the quantitative section consisted of managers at Iran’s telecommunication companies. For this, 19 experts in this field were interviewed via semi-structured in-depth methods. The interviews were analyzed by using Atlas T8 Software. According to the grounded theory analysis of the specialized interviews, 52 indicators were finally determined. Fuzzy Delphi was used to screen and ensure the significance of the identified indicators and select the final indicators. The Interpretive Structural Model (ISM) was used to determine the relationship and significance of activities. Data in the quantitative section were analyzed based on data collected using questionnaires in the statistical population of corporate managers. The method used was a structural equation method and path analyses were performed in SPSS and SmartPLS software. Qualitative section findings led to the identification of 52 selective codes. Using the fuzzy Delphi method for screening, 11 main categories were identified. In the Interpretive Structural Model, coaching and technological entrepreneurship were ranked first. Findings revealed that considering the current situation of the country and understanding the appropriate position of technological businesses in creating employment and new opportunities in economic fields, as well as the recognition of the accelerators of technological businesses in communication service companies help create new opportunities for entrepreneurs to achieve economic and social accomplishments in society. In the end, the study model was confirmed in the form of hypotheses.