Ranking of criteria affecting humanitarian supply chain services based on blockchain platforms using multi-criteria decision-making methods

In this chain, things such as lack of access to up-to-date information, lack of ability to track inventory and information, and little coordination between chain operators, more coordination between the flow of materials and financial information, have necessitated the use of these technologies. Current research has been carried out in order to fill the research gap and investigate the impact criteria on humanitarian supply chain services on the blockchain platform. Also, in this research, after preparing a list of criteria affecting humanitarian supply chain services based on blockchain, the decision-making trial and evaluation laboratory (DEMATEL) approach has been considered to draw a cause-and-effect diagram among the effective criteria. Based on the cause-and-effect diagram, criteria such as the cost of the relief supply chain, delivery time, and tracking ability, in the group of cause criteria and criteria such as the level of trust building, demand rate, cooperation rate among supply chain actors, deception rate in operations in the group of disabled criteria were categorized.