Design and Validation of Intelligent Leadership Model in Telecom Industry Based on Foundation Data Theory (Study Case: First Mobile Operator in Razavi Khorasan)

The purpose of the research is to design and validate the intelligent leadership model in the telecom industry. For this purpose, through in-depth interviews with 12 experts in the field, the situation of the market leader with the name of the first companion in Khorasan Razavi province was investigated. The proposed model is based on data base theory and qualitative approach. Data analysis has been done in three stages of open, central and selective coding using MaxQuda.
The findings of intelligent leadership are: 
1- The leadership model includes causes, background, intervening factors and strategies, consequences and a central category.
2- Causal conditions include organizational culture, management structure and commitment, market dynamics, technological changes and legal requirements.
3- The central category is a combination of transformational, systemic, technological, collaborative and customer leadership.
4- Background conditions include strategy, research and development, technology infrastructure, organizational culture, human resources, customer, marketing, artificial intelligence and machine learning.
5- Strategies include security and corporate data governance, marketing, product, planning, performance management, human resources, collaboration and partnership.
6- The leadership model leading to improvement includes organizational and financial performance, customer satisfaction, organizational culture, competitive advantage and innovation.