An analysis of the barriers to the implementation of quality 4.0 utilizing the approach fuzzy DANP
This research aims to identify and examine the relationship between the barriers to implementing Quality 4.0 in the Yazd tile and ceramic sector.
A systematic review methodology was employed to identify and categorize barriers, while the combined Fuzzy DEMATEL-ANP (FDANP) method was utilized in the quantitative phase to illustrate the relationship patterns among these barriers and their prioritization.
The qualitative analysis revealed 18 barriers across four categories. The Quantitative findings indicated that "High Cost of Implementation and lack of transparency in Return on Investment" emerged as the most causal barrier, while "failure to consider Quality 4.0 as a strategic issue and source of competitive advantage" was identified as the most consequential barrier to implementing Quality 4.0 in the Yazd tile and ceramic industry. Also, the key obstacles to the implementation of Quality 4.0 in the Yazd ceramic and tile industry include the lack of quantitative metrics for assessing the impact of Industry 4.0 on quality, the failure to consider Quality 4.0 as a strategic issue and a source of competitive advantage, the absence of advanced training programs for personnel, insufficient financial resources for implementing Quality 4.0, and the lack of stakeholder involvement in Quality 4.0 initiatives and projects.
Originality/Value:
This study employs a hybrid Fuzzy DANP approach to support managers and decision-makers in strategizing for overcoming obstacles to the adoption of Quality 4.0. It achieves this by identifying barriers, determining the interrelationships among them, and prioritizing them.
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