نشریه مدیریت دانش سازمانی
پیاپی 10 (پاییز 1399)

Job communication satisfaction of organizational staff is affected by many factors. The purpose of this research has been to investigate the effect of organizational characteristics, knowledge management infrastructure and entrepreneurial orientation on job communication satisfaction. The study has been conducted through a quantitative approach and its data collected through an offline questionnaire. Investigating these relationships requires an in-depth study of an organization and due to this, Government Trading Corporation of Iran has been selected for the study. Structural equation modeling and factor analysis have been used for data analysis. In this regard, 9 hypotheses were formulated, 6 of which were finally approved and 3 rejected. The results showed that organizational characteristics have a significant relationship with the dimensions of knowledge management infrastructure (technology, structure and culture), entrepreneurial orientation and job communication satisfaction, and culture itself as an infrastructure of knowledge management has a significant relationship with job communication satisfaction, but technology, structure and entrepreneurial orientation do not have a significant relationship with job communication satisfaction. These findings help to have a better understanding of the employees' job communication satisfaction, enhancing it by improving and modifying the knowledge management infrastructure in organizations.

This study has aimed to design a knowledge management model by the Grounded Theory approach based on effective local factors. An exploratory qualitative study by way of the Grounded Theory approach has been applied to carry out the research. The research participants include all knowledgeable people of KM field in the East Azerbaijan Basij Organization.  The sample size includes 31 people and has been determined using the purposeful sampling method and reaching the theoretical saturation. In‐depth, semi‐structured interviews have been applied to gather research data. A systematic approach of grounded theory has been used for data analysis by using MAXQDA software. Based on the grounded theory approch; the expressions extracted from the interviews are specific to the Basij organization environment and derived from the Basij culture and thinking, have been summarized in 230 main codes and 70 categories and 27 axes have been identified in the axial coding. In the visual display stage, the model was designed into six categories according to a paradigm model with the classification of key codes. The reliability of the interviews was ascertained through credibility, transferability, dependability, confirmability. Based on research result, the concepts proposed in causal conditions lead to create and develop a pivotal phenomenon or category, namely the general participation of Basij members in knowledge management processes. Moreover the contextual and intervening conditions with effects on the actions and interactions, lead to the KM appropriate implementation processes and the realization of consequences and value creation namely divine insight, spiritual development and transformation to a prominent and knowledge-creating organization, as well as increasing productivity, promoting the morales of scientific 'jihad' and helping people, enhancing public trust on Basij and national pride and disappointment for the enemies.

The Covid Crisis has affected many sections of human society, including organizations, because they are home to so many people. Due to the emergence of this crisis, access to the right knowledge and information can lead to a principled and safe exposure to these conditions. On the other hand, the exchange and sharing of information in such situations can depend on the quality of communication and interaction of people in the organization. The purpose of this study has been to investigate the mediating role of knowledge sharing, in the relationship between social capital and organizational resilience; associated with Corona crisis. It is an applied research with a descriptive correlational research method in terms of data collection. The statistical population of this study includes the staff of Zahedan Municipality. The sample size is set at 196 people. The data collection tool of this research is, Napahit and Goshal social capital questionnaire and the organizational knowledge sharing questionnaire is Chang et al. Also, the organizational resilience questionnaire is Meh Manus and Chou et al. Cronbach's Alpha is in the acceptable range for all variables. The validity and reliability of the questionnaires is also confirmed by confirmatory factor analysis. The Gof index is obtained 0/635 which indicates the good desirability of the structural model.  Research hypotheses were tested using path analysis in Lysol Software. The results showed that social capital has a positive effect on knowledge sharing and through knowledge sharing has a positive effect on employee resilience. Therefore, the need to pay attention to employee resilience in crisis situations is determined by the knowledge sharing approach through social capital enhancement.

In the knowledge-based era, achieving sustainable competitive advantages by organizations requires providing the prerequisites for members of organizations to be able to share their knowledge effectively. In this regard, the present study has quantitatively analyzed the quantitative studies conducted about the facilitators of knowledge sharing in Iranian organizations. This is an applied, quantitative and descriptive research. Its information sources consist of the quantitative researches published in Iranian scientific journals in the last ten years that have examined the factors affecting knowledge sharing. The sampling was performed according to the required criteria of meta-analysis and 21 studies were analyzed based on these selection criteria. Data analysis was performed by meta-analysis method through comprehensive meta-analysis software. Findings showed that all of the 25 studied prerequisites of knowledge sharing had a significant effect size and were classified into three categories with high, medium and low effect size. Among them, social capital, transformational leadership, organizational pessimism and psychological capital had the greatest effect size, in descending order. Accordingly, providing the prerequisites for effective knowledge sharing in organizations requires a comprehensive perspective in which hard and soft factors are considered simultaneously. For effectively improving these antecedents, prioritizing them based on their role and impact will achieve more merits.

Today, environmental changes have led to the emergence of information technology-based knowledge management capabilities. The aim of this study is to investigate the effect of technological innovation and resource commitment on knowledge management capabilities in order to increase competitive advantage. This paper is an applied-descriptive research. The statistical population is Yazd province's knowledge-based companies. Collecting research data through a researcher-made questionnaire used, which includes 26 questions. Of the 300 questionnaires distributed among the samples, 185 questionnaires were fully answered and used in the final analysis. The validity of the research questionnaire was investigated by content validity and mean of extracted variance (AVE) and its reliability by alpha-Cronbach's method and compositional reliability. SPSS and PLS software have been used to analyze the research data. The research findings showed that the variables of resource commitment and technological innovation index, in addition to adaptability, have a significant effect on knowledge management ability and increase the competitive advantage.

Knowledge as the internal power of any organization and knowledge management enablers as power links have a special place among the employees, whilst the decision-making styles of managers as the highest position of any organization to interpret and respond to different situations, have a great impact on improving organizational performance. Therefore, this article examines the effect of knowledge management enablers on organizational performance by considering the mediating role of knowledge creation process and the moderating role of intuitive and rational decision-making styles. The research method is descriptive survey and all employees of the Tax Affairs Organization including 315 people, form the statistical population. The data collection tool is a standard questionnaire whose reliability has been assessed through Cronbach's alpha coefficient and its face and content validity (CVI and CVR indices). Analysis of data related to path coefficients from the structural equation method in Smart PLS software showes that knowledge management enablers affect organizational performance by considering the mediating role of knowledge creation process and the variable of intuitive and rational decision-making styles modifies the relationship between knowledge creation process and organizational performance significantly.