فصلنامه فن آوری اطلاعات و ارتباطات در علوم تربیتی
سال دوازدهم شماره 2 (پیاپی 46، زمستان 1400)

This study is designed to investigate factors affecting Lorestan university students satisfaction and loyalty towards virtual training courses in the second semester of the academic year 2019-2020 through cross-sectional survey method. The statistical population consisted of all in Lorestan university students (N= 7000) participated in university virtual training courses simple random sampling by Krejcie and Morgan table resulted to select 490 students. Data collection in this study was done through a online questionnaire that American Customer Satisfaction Index (ACSI) was used to measure satisfaction. After preparing the questionnaire and confirming its validity by experts, its reliability was confirmed by calculating theta reliability (α= %78- %94). Structural equation modeling was used to determine factors influencing students’ satisfaction through AMOSversion24. The results revealed that, perceived value variable had the highest direct impact on respondents’ satisfaction and satisfaction in tern had the highest direct impact on students’ loyalty toward virtual training courses. Another way, variable of students expectations of virtual training courses have the highest indirect effect on students’ satisfaction and loyalty. In addition, the sums of the direct and indirect impacts of expectations had the highest impact on students’ satisfaction and satisfaction has the highest impact on loyalty toward virtual training courses.

The increasing use of communication technologies and the impact that it has on the culture, way of thinking and practice and style of activity. has also faced important changes in the educational system. Due to the increasing growth of gaming or gamification with different functions and in online environments, especially in educational and online education, as well as the importance and necessity of effectiveness evaluation processes as one of the most important and necessary control activities, it is necessary to developers measure the success or effectiveness of their gamification plans. Since the dimensions, components and indicators of gamification effectiveness have not been identified in general and there is no comprehensive model in this field, this research while identifying the desired dimensions and variables through the Delphi method in four rounds and Targeted sampling provides a comprehensive model for evaluating the effectiveness of gamification. The results show that the effectiveness of gamification is affected by three main dimensions called user experience (with eight variables), behavioral changes and user achievements (with five variables) and motivation (with one variable). In addition to providing a comprehensive and new model, the present study examines and evaluates the role of new variables for the first time.

The purpose of this study is to provide students with conceptual metaphors about e-learning to provide a deep and multifaceted understanding of how students feel about e-learning in the situation. For this purpose, in this qualitative study, with 51 students (42 females and 9 males) in the field of educational sciences who during the academic year 1399-99 in the method of e-learning on the campus of Imam Sadegh (AS) University and Mazandaran University are They were educated, interviewed. The prepared questions were given to the participants through messengers so that they could express their perception of e-learning before and after the course and recount the positive and negative experiences and possible metaphors formed. Finally, the findings were extracted from the analysis and meaning of the concepts that sometimes referred to metaphors, sometimes explicitly and sometimes covertly. The findings showed ten metaphors that were classified into three approaches: positive, negative and neutral to e-learning.

The aim is to investigate the technological role of organizational transparency in order to gain organizational trust of the managers of Mazandaran Azad University. This research is an applied and descriptive study of the type of correlation and performance mixed with the exploratory design. The statistical population includes 750 university administrators, which using the Cochran's formula and stratified random sampling of 254 people, the sample size was estimated. The results of heuristic variable technological analysis of organizational transparency with two components of technology understanding and the existence of a website with a factor variance of 38.38 and 41.35 were confirmed. The t-values ​​of organizational trust (stability, loyalty, competence, integrity, openness) were estimated from 5.52 to 9.53 and the technological dimensions of organizational transparency were 28.64 and 42.31 (more than the assumed t-value of 1.96), respectively. The above dimensions have a positive effect on the variable and at the error level of 0.05 there is a positive and significant relationship between the technological components of organizational transparency with organizational trust and its components and the technological variable of organizational transparency with a correlation coefficient of 0.98 with direct trust, positive And has a strong correlation.

The present study was conducted to review the accreditation criteria of higher education institutions systematically. The research population was 341 articles in the databases and documents of reputable e-learning accreditation institutions at the international level. To analyse the data, open and axial coding was used using QSR and NVIvo software, and in order to check the reliability of the research data, the research colleagues used a validation strategy. The results showed that the most critical factors and criteria for accreditation in higher education institutions in the e-learning environment are: factors related to governance, planning, research, e-learning-learning process, e-learning environment support, technology and psychological factors related to stakeholders. It has been considered in many studies.The results of the present study help policy makers and planners in the field of higher education in the e-learning environment to use the identified components on the one hand to prioritize the need for an institution for accreditation in their strategic plans and on the other hand by monitoring and evaluating e-learning institutions. , Identify challenges and strive to improve quality.

Along with the rapid changes in techniques and skills and the emergence of new phenomena of information technology and their impact on lifestyles, the educational process has also changed. The globalization and advancement of information and communication technology, along with the increasing diversity of student characteristics and cultural diversity of users, has challenged educational institutions. E-learning culture refers to the use of new information and communication technologies in the organization, which in the form of a set of values, systems and organizational habits of the entire organization and individuals to continuously improve the rate. Supports and encourages knowledge, competence and performance. Success in e-learning requires a change in learners' perceptions and behaviors to change the development of the curriculum. The role of educational-cultural factors in designing and creating a learning environment, especially e-learning, should be considered; Accordingly, and considering the changes in educational systems in the 21st century and the emergence of crises affecting educational systems, including the crisis of Covid 19 disease, which has made e-learning an indispensable requirement in the educational system. This study was conducted to structurally analyze the culture of e-learning in educational systems with an approach to the Covid 19 crisis.

The purpose of this study was to present a causal model of the relationship between academic organizational agility, information technology and organizational culture. This study was conducted in terms of applied purpose and in terms of data analysis using a correlation matrix of structural equation Modeling. The statistical population of all faculty members of Islamic Azad University of Mazandaran, which was 1671 in thirteen academic units, Stimulated 161. The sampling method was stratified random sampling based on the number of faculty members in Islamic Azad University of Mazandaran; The number of samples was calculated based on Cochran's online formula of 340 people. The data collection tools were the standard organizational agility questionnaires of the university, Khavari et al (2017), In order to estimate and explain the relationships containing explicit and implicit variables, the Smart Minimum PLS (PLS) approach was used; The research findings made causal relationships between the variables of information technology, organizational culture and organizational agility significant and confirmed the role of organizational culture as a mediator.

Following the outbreak of the Covid virus 19 and the implementation of the social distancing plan, virtual school education continued to operate. This study investigates the opportunities and threats of e-learning during the corona pandemic. This study was conducted within the framework of a qualitative method with a phenomenological approach. In this method, in-depth interviews were used to collect information.  Participants were 20 students and teachers of vocational schools in Kalat city, which was based on the criteria of targeted stratified sampling and sampling continued until saturation. To analyze the findings, the method of summarizing the content of the interview text was used. The findings of this study include four themes and 19 sub-themes: 1- Common problems between students and teachers (6 sub-themes) 2- Problems specific to students (5 sub-themes) 3- Problems specific to teachers in virtual education (3 below Theme) 4- Benefits of e-learning (5 sub-themes).