نشریه مهندسی مدیریت نوین
سال هشتم شماره 1 (بهار 1401)

In today's competitive world, one of the important tools for the development and survival of the organization and the achievement of goals, is the human element and attention to the capabilities and positive capacities of employees.

The purpose of this research is to examine the effect of human resource management practices on employees’ job engagement with an emphasis on the mediating role of positive psychological capital in the headquarters of roads and urban development markazi province.

The present research in terms of goal is an applied type and in terms of the nature and method is causal. The statistical population was employees in the headquarters of roads and urban development markazi province. In order to estimate the sample size of Cochran formula has been used that the sample size of 150 was calculated. In this research, simple random sampling method is used. The data collection tool is a questionnaire.

The results of the first hypothesis showed that HRM practices have a positive effect (0/66) on job engagement. The results of the second hypothesis showed that HRM practices have a positive effect (0/81) on positive psychological capital. The results of the third hypothesis show that positive psychological capital has a positive effect (0/39) on job engagement. The results of the fourth hypothesis showed that HRM practices have a positive effect (0/97) on job engagement through the mediating variable of positive psychological capital.

Regarding the positive effect of HRM practices on Employees’ Job Engagement through the mediating variable of positive psychological capital, Managers can increase the level of Employees’ Job Engagement by increasing their skills, motivation, job opportunities and desirable working conditions through HRM practices and strengthening the components of positive psychological capital.

Corporate social responsibility has attracted many researchers over the past decade. Since the organizations need to serve different kinds of people (such as shareholders, customers and employees), It is important for them to be familiar with social responsibility because it creates great opportunities for growth and prosperity in the market and among customers. In this way, they would have the ability to acquire a good reputation in the market, and create a positive image of themselves in customers’ mind. The main objective of this study is to investigate the influence of social responsibility of the bank on employee performance and customer satisfaction and loyalty. Statistical universe of the research included customers of a private bank (whose name has not been mentioned in this study due to confidentiality). In this research, by using random sampling method, 189 people from Tehran branches of the bank were selected. Finally, after distributing 200 copies of questionnaire in the statistical universe, 189 questionnaires were accepted to analyze. Further, to analyze data, we employed structural equations modelling (SEM) using Warp PLS software. Results show that social responsibility affects employee performance and perceived quality of services however it does not have any significant impact on customer satisfaction. In addition, employee satisfaction has a significant impact on customer satisfaction contributing to customer behavioral and attitudinal loyalty.

The basis for decision-makers in securities markets is information provided by publishers and intermediaries active in these markets. The use of this information, in other words, the correct decision in the securities market, is possible when the information is timely, relevant, relevant, and complete and comprehensible. The purpose of this paper is to examine the linear relationship between earnings management and the disclosure of financial information with True financial performance (TFP) in listed companies in Tehran Stock Exchange. Based on this, financial information of 94 companies accepted in the capital market of Iran during the period from 2011 to 2016 has been tested. The results showed that earnings management has a positive and significant relationship with asset returns and has no significant effect on return on equity. The results show that there is a non-linear and significant relationship between the disclosure and the True performance of the company, which indicates that necessarily increasing disclosure does not improve the performance of the company.

The aim of this study was to inestigate the effect of audit guality onearnings persistence in Pharmaceutical companies listed on the Tehran Stock ExchangeThis research is based on objective, Applied And after the event through information using the approach in the pas.To achieve its objectives, the community and the sample consists of 25 pharmaceutical company listed on the Tehran Stock Exchange were active in the pharmaceutical industry Over a period of 7 years from 1390 to 1396 were investigated. To test Hypotheses of univariate regression uses spss software is used finally a General Multivariate regression model is presented.The results indicate that audit quality can be affected by corporate earningspersistence. The relationship between audit quality and earnings persistence has a positive and significant relation is. The results of this study indicate that high-quality firms of auditors could impact on the future stability of their own earnings per sistence has a positive and significant relation is. the results of this study indicate that high-quality firms of auditors, could impact on the future stability of their own earnigs per sistance.

Given the importance of customer loyalty in the manufacturing and service sectors and the role of these variables influencing and being influenced by other organizational variables, This paper investigates the impact of organizational reputation and service quality on customer loyalty were discussed. To this end all customers carmaker Iran Khodro in Tehran as population and 385 subjects were selected by using simple random sampling. Also, Data collection instrument was a questionnaire to arrange the questionnaires Caruana and Irving (2010) for customer loyalty, Yang for corporate reputation and Duarte et al (2016) were used for quality of service. In this way, and the effect of corporate reputation on customer loyalty and the impact of service quality on customer loyalty were measured. While research data to measure and Lisrel Spss software was used. The results obtained in this study indicate both corporate reputation and quality of service has a significant positive effect on customer loyalty. This applies to every single indicator is intended for corporate reputation and quality of service was approved.

Psychological empowerment as an internal stimulus allows employees to build self-efficacy using their sense of self-confidence and autonomy in their jobs. According to the theory of social learning, the extraction of information from the observed behaviors of organization leaders in understanding the meaningfulness and the effect of job occupation, which is one of the important dimensions of psychological empowerment, plays a significant role. Moreover, emotional exhaustion of employees may cause fewer employees to absorb and Allowing psychological empowerment resources to be desirable and not an attempt to decode codes derived from an ethical leadership style. The purpose of this study was to investigate the relationship between the perceived ethical leadership style of the staff with psychological empowerment and the role of emotional exhaustion moderator in this regard. The statistical population of the research is Isako Company in Tehran, and a sample of 265 people was randomly assigned to the Morgan table using a random number table. For measurement of psychological empowerment, the Spritezer questionnaire (1995) with 12 items was used to measure ethical leadership from the questionnaire of Brown and et al. (2005) with 10 items. To collect emotional exhaustion data, Maslach and Jackson (1981) Includes 9 questions. Validity (convergent and divergent) and reliability (composite reliability coefficient and Cronbach's alpha coefficient) obtained from the structural equation modeling technique indicate that the instrument has good validity and reliability. Data analysis was performed using PLS software and significant relationships between the variables were performed using T statistics. The results showed that there is a significant positive correlation between the perceived ethical leadership style and the psychological empowerment of the staff, which is weakened by the presence of emotional exhaustion in the staff. The moderate effect of moderating its effect was evaluated.