نشریه مهندسی مدیریت نوین
سال هشتم شماره 3 (پاییز 1401)

Employee relationship management forms an emerging trend in human resource management by building and maintaining personal and mutually valuable relationships with employees based on information technology. Employee relationship management can be a strategic tool and process to empower managers to manage resources. Considered human. The purpose of this research is to design a performance improvement model based on relationship management with the Foundation's data approach. The research method is qualitative-inductive and Strauss-Corbin's contextual theory is used. The data collection tool was a semi-structured interview, and the information using Open, central, and selective coding methods were analyzed. The participants were qualified subject matter experts in the National Bank of Iran, who reached the theoretical saturation level of data through snowball sampling. The results were presented with 10 general categories in the form of a paradigm model that Including the causal conditions (culturalization, interaction with organizational, structural human capitals), the central phenomenon (improvement of performance based on relationship management with Kaknan), background conditions (banking culture platform), intervening conditions (emotional management) and strategies (performance improvement, optimal The creation and structure is based on the management of communication with Kaknan and the consequences (improvement of the banking system, efficiency and effectiveness).

The purpose of this study was to investigate the impact of knowledge management on smart organizations with the mediating role of technology capabilities. This study was  functional in terms of purpose and methodological in terms of survey. The statistical population of the study  were all employees of  Keshavarzi bank   branches in Tehran from which 310 persons were selected by using Cochran formula with limited population  through relative stratified sampling. The standard questionnaire was used to measure the variables in the present study. To measure knowledge management, Conrad and Newman (1999) questionnaire, to measure technology capabilities, Panda and Ramantan (1996) and to measure the components of intelligent organization, the questionnaire presented in the study of Najar et al. (2015) were used. Spss and Lisrel softwares   were  used for data analysis Results of research hypotheses based on structural equation model showed that knowledge management components (knowledge creation, knowledge storage, knowledge sharing and knowledge utilization) through technology capabilities have a significant impact on smart organization, knowledge storage and knowledge sharing had more effect on  the  smart organization.

The purpose of the present study is to determine the effect of Islamic leadership and Islamic work ethics on the Islamic performance of employees with the mediating role of Islamic organizational culture. The current research is applied in terms of purpose description, and  correlational data collection. The statistical population of the present study was consisted of all the employees working in (case of study: Islamic Azad University, Isfahan branch (Khorasgan)) including  660 employees. With the help of   Cochran sampling formula, the number of 244 employees through the stratified sampling method  with proportional to the volume were selected. The research tools were the standard Islamic leadership questionnaire by Fabriani et al. (2018 ) ,  the  standard Islamic work ethics questionnaire by Ali and Al-Kazemi (2007), the standard Islamic organizational culture questionnaire by Fazlur Rahman and Fawad (2022), and finally  standard Islamic performance questionnaire by Marsudi et al. 2019) The validity of the questionnaires was examined based on content, form and construct validity. After adding the necessary terms, the validity was confirmed and  the reliability of the questionnaires calculated as 0.90, 0.90, 0.92 and 0.92 and data analysis was done at an inferential level including structural equation modeling. The results of the research showed that Islamic leadership, Islamic work ethics and Islamic organizational culture have a positive and significant effect on the performance of employees. On the other hand, Islamic leadership with the mediation of Islamic organizational culture had a significant effect on the performance of employees.

In spite of the sufferings and problems that Corona crisis created for people all around the world   it has had  the advantage that the decision-making process needed to be reviewed  it through   institutions , organizations  and companies. It is helpful  in order to reduce the risk of decision-making error for the public interest and the sustainability of organizations  by maintaining  human resources, providing  financial resources , upgrading  knowledge and the ability of the organization. To manage the crisis situations, at first it requires  to know the complexity and level of crisis, then understanding the environmental conditions and finally  the speed of changes and the uncertainty that caused by crisis. In order to make a decision – making model in this condition we require basic theory for answering the  research questions and this will be done by grounded theory process  after creation the theory and trying  to improve that by secondary data analysis. In this paper , we explain how to develop basic theory to know decision making process in Corona crisis for SME’s that  in line with qualitative goals of research.

The present studt deals with presenting a new method for developing an efficient vision and mission for the aerospace industry. This method is based on the knowledge of future research. Moreover, the advantages of creating a vision and an efficient mission are discussed. After that, the definition of the infrastructure of the mission is stated and a four-fold strategy is stated in this field for the aerospace industry. In addition, the new method of resistant cycle and aerospace industry corridor is proposed based on future research. The above method has proposed a resistant cycle for the ecosystem of the aerospace industry in the face of structural uncertainties. Economic, political and social uncertainties are effective in not realizing the missions of the vision. The present article has pointed out that the upgraded structure for defining the vision and mission is not a one-sided structure of macro-to-micro policies, however it should constantly adapt to the changes in the environment around each of the sub-sectors such as economy, politics, society, knowledge and technology that they have a feedback loop and can constantly receive feedback from the surrounding environment and lead to the improvement of the definition of vision and mission. Along with identifying the needs of the society, it is necessary to create the needs for the future and this issue depends on the science of future research and a cycle resistant to uncertainties. Therefore, this article has overcome the management problems of the aerospace industry by explaining the corridor of the aerospace industry based on future research and designing a cycle resistant to uncertainties

One of the organizational concerns in the field of organizational resources is leaving the service of key municipal employees due to their knowledge and experience. The current research was carried out with the aim of determining the structural model of the effect of the antecedents of organizational attitude on the intention to leave the service of employees. The data collection tool was a questionnaire with subscales of job satisfaction, job isolation, job burnout, job satisfaction, self-efficacy, and intention to leave. The data obtained from the implementation of the research was analyzed through Pearson's correlation coefficient and structural equation modeling after checking the assumptions of normality of the data and the linearity of the relationship between the variables through the statistical software package in social sciences (SPSS) version 24 and Analysis of Moment Structures (AMOS) version 23. The statistical population was the employees of Isfahan municipality, from which 376 people were selected in an accessible manner and responded to the scales of job satisfaction, job isolation, job burnout, intention to leave, and self-efficacy. The results showed that there is a significant relationship between job isolation and self-efficacy, job satisfaction and burnout, as well as the relationship between self-efficacy and job satisfaction and job burnout, and the relationship between job satisfaction and burnout and the intention to leave, and the relationship between job burnout and the intention to leave at the confidence level( p < 0.01); however, the relationship between job isolation and self-efficacy was not directly confirmed with the intention to leave the service. The mediating role of self-efficacy, burnout, and job satisfaction variables in the relationship between job isolation and intention to leave service and the relationship between self-efficacy and intention to leave service was confirmed (p<0.01). The results of structural equation modeling showed that job isolation with the intention to leave the service is mediated by job self-efficacy. Finally, self-efficacy and job satisfaction have a negative effect on leaving the service (p<0.01). The relative chi-square index equal to 3.14, the Tucker-Lewis comparative index equal to 0.907, and the square root of the mean square equal to 0.066 showed that the research model has a good fit.