نشریه مدیریت دانش سازمانی
پیاپی 22 (پاییز 1402)

This study examines the impact of knowledge-based leadership on human resource development, considering the mediating role of innovative work behavior. This study belongs to the quantitative research and adopts a comparative approach in terms of research philosophy. The statistical population of this research consists of 120 experts from knowledge-based organizations operating in Lorestan Science and Technology Park. 92 people were selected as the sample using Morgan table by simple random method. The instrument used to collect data in this research is the standard questionnaire by Vitala (2004), Shai et al. (2004), and Jansen (2004), whose validity and reliability were confirmed using content validity and Cronbach's alpha. The structural equation modeling approach and spss and pls software were used to investigate and test the hypotheses. The results show that at a confidence level of 0.95, knowledge-based leadership has a positive and significant impact on human resource development. In addition, knowledge-based leadership has a positive and significant effect on innovative work behavior. The research results show that innovative work behavior plays a mediating role in the effect of knowledge-based leadership on human resource developmen

Nowadays, knowledge-based companies can create and strengthen dynamic capabilities by synergizing knowledge in the stages of integration and knowledge acquisition. Therefore, the aim of this study is to analyze and investigate the factors affecting knowledge synergies in the science and technology park of Yazd's knowledge-based companies. To conduct this research, the influential factors in the formation of knowledge synergies within knowledge-based companies were initially examined. Then, using the interpretive structural modeling approach, the identified factors were structured. To validate the conceptual model of the research, the structural equation modeling approach and SmartPls3 software were used, and the statistical population of this research consisted of experts, specialists, and employees of knowledge-based companies in the Yazd Science and Technology Park. The sampling method in the structural equation section of this research was an available sampling method. In this study, 186 questionnaires were completed and analyzed at the sixth and initial level of the model, the environmental background factor was placed, at the fifth level, the management leadership factor, and at the fourth level, the organizational culture factor. At the third level, the factors of resources, vision and strategy, and social capital were considered. At the second level, the factors of training and employee commitment, and finally, at the final level, the information technology factor were placed. Among the other findings of this research, it can be mentioned that the training and employee commitment of knowledge-based companies in the Yazd Science and Technology Park have an impact on information technology.

The present study investigates the impact of customer relationship management (CRM) as mediating variable on the relationship between customer knowledge management (CKM) and new product development (NPD). The research is applied in terms of purpose and descriptive-survey in nature. The statistical population of the research is the active companies of Khuzestan and West Azarbaijan province, among which 169 companies were selected as a sample based on Morgan Table, which sampling has been available. The data collection tool was a standard questionnaire which has taken of literature. The dimensions of customer knowledge management variable, including knowledge about the customer, from the customer, and for the customer, respectively, have been measured based on the scales of Buchnoska (2011), Moosakhani, Haghighi, and Torkzadeh (2012), and Shami Zanjani and Najafloo (2011). The dimensions of customer relationship management variable including information, value, and multi-channel communication have been measured according to the scales of Kohli and Jaworski (1990), Jarvis, et al. (2003), and Jindal, et al. (2007). Also, New Product Development variable has been measured based on the scale of Cooper and Kleinschmidt (1995). To analyze the data, partial least squares method and SmartPLS software were used. Data reliability examination using Cronbach's alpha coefficient and composite reliability test showed that the lowest value of Cronbach's alpha is related to the variable of customer knowledge with a value of 0.775 and the lowest value of composite reliability is related to the variable of customer knowledge with a value of 0.843. Therefore, the reliability of all variables was confirmed. The results showed that the path coefficient of CKM-CRM and CKM-NPD has been 0.833 and 0.612, respectively, the path coefficient of CRM-NPD has been 0.774, and the mediating effect of CRM on the CKM-NPD relationship has been 0.648. So all cases are significant at the 5% error level. These findings have several important scientific and practical implications, and therefore it is suggested that companies pay special attention to the importance of customer relationship management in activating knowledge management talent and new product development.

The realization of sustainable growth and development of universities and higher education institutions can be created with the help of quantum management skills, organizational learning and intellectual capital in universities. Because universities are places for producing, organizing and transferring knowledge, that in this process the role of employees as intellectual and human capital is evident and vital. Based on this, the aim of this research was to investigate the effect of perceived quantum management skills on reducing organizational inertia with the mediating role of intellectual capital and organizational learning. The type of research was descriptive-correlation and the statistical population included employees at University of Kashan that by using Morgan's table 150 people were selected as a sample. The research tools were four questionnaires of quantum management skills, organizational inertia, intellectual capital & organizational learning. The reliability of questionnaires was estimated through Cronbach's alpha coefficient for quantum skill 0.70, organizational inertia 0.75, intellectual capital 0.87 and organizational learning 0.90. Data analysis was done at the descriptive and inferential level by using SPSS and Smart PLS statistical software. The results showed that the mean of the variables of quantum skills, intellectual capital and organizational learning was higher than the criterion score and the mean of organizational inertia was lower than the criterion score. Path coefficients showed that intellectual capital with (Beta=-0.51), quantum skills with (Beta=-0.26) and organizational learning with (Beta=-0.50) on organizational inertia has a negative & significant effect. Quantum skill with (Beta=0.42) on intellectual capital and with (Beta=0.45) on organizational learning has a positive & significant effect. In addition, the mediating role of organizational learning and intellectual capital in the effect of quantum skills in reducing organizational inertia was confirmed.

In the turbulent environment of today's world, if a company or organization does not have the ability to adapt to global changes and developments, it is doomed to collapse and destruction. Therefore, companies and organizations, if they want their survival not to be threatened, should accept creativity and innovation as the main keywords of their main strategies, programs and policies. Therefore, the current research was conducted with the aim of knowing and understanding the inertia of innovation in knowledge-based companies. This research is based on mixed research and is qualitative and quantitative, which is applied in terms of purpose and descriptive survey in terms of nature and method. The statistical population of the research is managers and professors of knowledge-based companies, whose opinions are examined in the qualitative and quantitative part of the research as experts. The members of the statistical sample of this research were selected by purposive sampling method. In the qualitative part of the research, the data collection tool is a semi-structured interview, the validity and reliability of which was confirmed using the CVR coefficient and intra-coder and inter-coder tests. The tool for collecting information in the quantitative part is a questionnaire whose validity and reliability were confirmed using content validity and retesting. In the qualitative part, the qualitative data obtained from the interview were analyzed using Atlas.ti software and the coding method, and the factors causing innovation inertia in Iranian knowledge-based companies were identified. In addition, in the quantitative part of the research, using the FCM method, the factors that create and the consequences of innovation inertia in Iran's knowledge-based companies are prioritized, and the most important factors that create and the consequences of innovation inertia in knowledge-based companies are identified. The results of the research show that the rule of the imitation culture instead of the culture of innovation, suffering from intellectual arthritis syndrome, fear and conservative spirit, intellectual freezing and using previous experiences in solving new problems are the most important factors that cause the inertia of innovation, as well as four factors. Among other things, the reduction of efficiency and productivity, weakness in learning and problem solving, making unfavorable decisions and the risk of the organization's survival, and the phenomenon of strategic blockage and impasse are very important consequences of the inertia of innovation in knowledge-based companies.

Many companies face various challenges due to insufficient knowledge about organizational knowledge management, and if they do not adopt appropriate strategies, they will lag behind their competitors. Therefore, organizations are responding to these challenges by using strategic standpoints such as ambidexterity dimensions, strategic brand management, and acquiring organizational knowledge such as organization process control knowledge (Six Sigma) to improve the performance of their brand or organizational brands. The purpose of this research is to investigate the impact of organizational process control knowledge on the performance of Iranian brands based on individual creativity, strategic brand management, and ambidexterity dimensions (exploration and exploitation). The present research was conducted using a descriptive-exploratory method. The statistical population consisted of Iranian companies currently active in Tehran city. The sampling was done through non-probability convenience sampling, and the sample size was determined to be 301 using the Kline formula.. The data collection tool was a questionnaire, and its validity and reliability were confirmed. The method of data analysis was structural equations, using the SmartPLS program. The results showed that organizational process control knowledge has a positive and significant effect on the dimensions of ambivalence. Additionally, the dimensions of ambivalence have a positive and significant effect on individual creativity and strategic brand management. Finally, the research showed that individual creativity and strategic brand management have a positive and meaningful effect on brand performance. Ultimately, it can be stated that knowledge control within an organization, which is one of the processes of organizational knowledge management, significantly impacts brand performance.