نشریه مطالعات رفتاری در مدیریت
پیاپی 35 (پاییز 1402)

The evidence shows that investors in the Tehran Stock Exchange, in addition to quantitative methods, used judgments based on subjective perceptions, non-scientific information, rumors and blindly following a few participants in the capital market to determine the stock value. It is also known as collective, herd and mass behavior. Therefore, the purpose of the current research is the role of regret in the decision-making of the investor's collective behavior in the buying and selling situation. This research is applied in terms of purpose and descriptive-survey in terms of type. The statistical population of the research includes all the shareholders in the stock exchange, which was calculated as 384 people according to the unlimited population to obtain the statistical sample size using Cochran's formula. And the test made by the researcher to determine the feeling of regret of the investor's mass behavior in the buying and selling situation was carried out on them, the results were analyzed using SPSS and Smart PLS statistical software. The results showed that the reliability and convergent and divergent validity of the appropriate model and the fit of the structural equations and overall fit were strong, and the feeling of regret had a positive and significant effect on the financial and psychological decision-making of mass investors.

The purpose of this research was to design the model of organizational virtue along with identifying and prioritizing dimensions, components and indicators and validating the proposed model of organizational virtue with a qualitative approach in the Ministry of Keshavarzi Jahad. The method of conducting the present research is a mixed method (qualitative-quantitative) and the statistical population was 12 experts who were answered using the interview tool. In this research, in order to analyze the data in the qualitative part of the method Theme analysis (theme analysis) was used, and based on the results, the research pattern according to the output of Atlas T software, including 1 overarching theme (organizational virtue model with a qualitative approach in the Ministry of Jihad Agriculture) and 7 organizing themes (health, responsibility, trust, forgiveness, justice-oriented, cohesion, opening horizons) and 24 basic themes (financial health, moral health, work health; social responsibility, economic responsibility, legal responsibility, environmental responsibility; honesty, transparency, goodwill , competence; sympathy, sacrifice, kindness; justice in the establishment of laws, justice in the implementation of laws, justice in relationships between people; harmony, adaptability, solidarity; optimism, fulfillment of obligations, happiness, growth.

Today, the important role of resilient businesses in increasing the amount of resilient behaviors in sectors and countries has caused widespread interest in research in this field. The purpose of this research was to show the importance of evaluating resilient businesses in order to increase the amount of resilient behaviors in service industries. The statistical population of this research consists of all managers of service industries. Necessary data were collected by questionnaire from 253 managers of service industries who were selected by simple and easy non-probability sampling method. To test the model, partial least squares method and SAMARTPLS software were used. By analyzing the existing relationship between the variables of the research model in a wide and deep way, the results of the evaluations show that in order to evaluate resistance businesses in increasing the level of resilience in behaviors, it is necessary for the next measures and to compare the level of progress of such behaviors in service industries, for each of these dimensions that It is presented, the necessary planning should be done, it is very important to be careful in developing and considering the involved processes.

The purpose of this study was to investigate the impact of incivility in the workplace on deviant behaviors in the workplace with the mediating role of organizational pessimism and emotional exhaustion. The current research was applied in terms of its purpose and descriptive in terms of the method of collecting correlational data. The statistical population of the present study consisted of all the employees of Isfahan branch of Islamic Azad University (Khorasgan) in the number of 660 people, and 445 people were selected as a sample through the stratified sampling method proportional to the volume through Cochran's sampling formula. The research tools were Cortina et al.'s workplace incivility questionnaire (2001), Spector et al.'s deviant behavior questionnaire (2006), Dean et al.'s (1998) organizational cynicism questionnaire, and Maslach and Jackson's emotional exhaustion questionnaire (1981). Based on this, the content, form and construct validity were examined and after the necessary terms, the validity was confirmed and on the other hand, the reliability of the questionnaires was 0.90, 0.90, 0.88 and 0.88 respectively with Cronbach's alpha method. Estimated. Data analysis was done at two descriptive and inferential levels including structural equation modeling.The results of the research showed that incivility in the workplace had a positive effect on deviant behaviors in the workplace, and the coefficient of this effect was 0.77, and also, the results showed that organizational pessimism and emotional exhaustion play a mediating role between incivility in the workplace and deviant behaviors. had in the work environment.

The aim of this study was to design a qualitative model for the development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran. The statistical sample in the qualitative section included all university experts and experts in the field of management & psychology science, which was equal to 20 people. The research instrument consisted of researcher-made coding sheets whose validity was confirmed by Delphi group members and its reliability was calculated by P-Scott criterion of 0.95. Findings showed that the factors related to the model of the development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran related to the were identified in the form of 5 categories and 43 concept codes. Strategies (3 categories), contextual conditions (2 categories), intervening or mediating conditions (3 categories) and consequences (2 categories). In general, it can be concluded that using the findings of the study, it is possible to formulate comprehensive and diverse programs of development of Islamic organizational citizenship behavior in Tax Affairs Organization in Iran in "macro", "medium" and "operational" strategies to develop political culture in Communication & culture organization. To be obtained in the country.

The aim of the current applied, descriptive and correlational study was to investigate effected behavioral factors on productivity increasing of home Businesses in asalouyeh. The research population comprised 4000 citizens in asalouyeh 16 eras out of whom a sample 333 was randomly selected, based on Morgan Table, to participate in the study. The research data were collected using a researcher-made five-point level Likert scale questionnaire comprising 3 factors and 44 items tapping the participants’ responses were. Therefore, 350 questionnaires were distributed among members of the target population. Having distributed and collected the questionnaires, we analyzed descriptively and inferentially. Descriptively, features like absolute and relative frequency, mean, standard deviation and variance of background and main variables were estimated. Inferentially, correlational tests, multiple regression and spirman used indicated that behavioral factors had a significant effect on productivity increasing of home Businesses in asalouyeh.

The purpose of the current research is to identify and prioritize the factors that affect teachers' creative teaching. The current research is considered to be a quantitative research in terms of its nature, non-experimental in terms of the control of variables, and applied research in terms of its purpose. In the first step, in order to identify, various scientific sources were studied, including books, articles, and valid scientific databases, as well as interviews with some experts and experts and teachers with a long history and outstanding. After determining the effective factors on teachers' creative teaching, a questionnaire was designed with the aim of evaluating options based on a five-point scale. The statistical population of this research, which was conducted using a survey method,The teachers were primary school teachers in the 5th education district of Tehran. The sample size was determined using random sampling and Cochran's formula of 100 people. In order to analyze data, descriptive statistics and inferential statistics were used, Bartlett's test, factor analysis, coefficient and correlation matrix, and chi-square test.The results showed that the components of teaching belief, teaching motivation, teaching environment, teaching commitment, personal quality, learning attitude, personal effort, life experience and teaching belief are the factors that influence the factors that affect teachers' creative teaching. Friedman's test also showed that there is a significant difference between the average ratings of teachers' creative teaching components (P<0.01 and 1164=220). The lowest average rating is related to the biological experience component and the highest rating is related to component 5 (personal quality).

 In order to provide effective financial and banking services, the use of information technology and the use of the Internet is inevitable, and the provision of banking services through electronic channels has increased competition in the banking industry. The purpose of this research is to investigate the customer's experience of receiving electronic services on electronic customer loyalty with the mediating role of brand trust and word-of-mouth advertising. This research is descriptive-survey in terms of practical purpose and data collection method. Its statistical population includes all the customers of Bank Mellat in Tehran, from which 379 people were selected by non-probability sampling. The data of this research was collected through a questionnaire (Yasin et al., 2020; Lee et al., 2020; Javed et al., 2019; Augusto and Torres, 2018). The validity and reliability of the questionnaire was confirmed through Cronbach's alpha. SPSS and Lisrel software were used in data analysis. The findings showed that customer experience has a positive and significant effect on brand trust and electronic word-of-mouth advertising. Customer experience, brand trust and electronic word-of-mouth advertising have a positive and significant effect on electronic loyalty. The results showed that customer experience indirectly has a positive and significant effect on electronic loyalty through brand trust and electronic word-of-mouth advertising.