پژوهش نامه مدیریت تحول
سال سوم شماره 1 (پیاپی 5، بهار و تابستان 1390)

The aim of present study is to examine the relationship between political tactics andindividuals’ problem-solving methods. For this purpose, a sample of 220 was randomlyselected from 1000 employees of Shahid Beheshti University. In order to measure thevariables, the standard questionnaire of problem-solving method of Helrigel, Slocholm, andWoodman and the political behavior questionnaire of A.J. Dobrin were used. The resultsindicated that there is a positive relationship between emotional judgment and flattery,political application of the information, the creation of moral obligation, association withinfluential individuals and establishing a supporting base. However, there is a negativerelationship between rational judgment and flattery, political application of information, thecreation of moral obligation, association with influential individuals and establishing asupporting base. In addition, there is a parallel relationship between witnessed perceptionand political application of information, and the creation of moral obligation. On the otherhand, a negative relationship exists between intuitive perception. flattery, politicalapplication of information, and the creation of moral obligation.

The main purpose of this research was to investigate self leadership strategies and itsrelationship with creativity among faculty members at Science and Technology University.Research type was descriptive correlative. Statistical population of research included 345faculty members at Science and Technology University of Iran in 2009- 2010 academicyear. A sample of 119 was selected from research population employing random stratifiedsampling method. To collect research data, two questionnaires were used: Self- leadershipquestionnaire with 31 items and Radnsip questionnaire with 48 items. The reliability ofquestionnaires was determined through calculation of Cronbach alpha coefficients thatresulted in 0.81 and 0.87 respectively. Collected data was analyzed at level of inferentialstatistics (correlation coefficient, multivariate variance and regression). Result of studyshowed that there is a significant and positive relationship between the Self- leadershipbehavioural-focused strategies, natural reward strategies, constructive thought strategiesand creativity. The result also revealed that, the constructive thought strategies have more important role in predicting creativity.

European Foundation for Quality management (EFQM) Business Excellence model as aholistic management tool for Corporate Performance Measurement and Self improvementis a prevalent assessment approach in today's organizations. Criterion weight's structure ofEFQM Excellence model is one of the constituted elements of the excellence model. Thisresearch investigates the weight's structure of EFQM Excellence Model with Data Triangulation approach, and eventually suggests a customized framework of Criterion weights for organizations within the Research population. Research data was collected through a survey of 52 Iranian Companies from IDRO affiliated Companies. Survey data was analyzed by means of Factor score regression based on Confirmatory Factor Analysis on 500 Bootstrapped samples. The analysis showed that perceived weights of enabler criteria are not inconsistent with current weight allocation of the EFQM enablers but this is not the case for the Results, consequently perceived weight structure vary from the EFQM weight structure. However, perceived weights of Enabler Criteria are significantly different from those of Result criteria.

Resource based view suggests that superior firm performance can derive from uniquenessof resources reconfiguration and integration of existing resources and/or from the ability torespond appropriately to the surrounding industrial environment. Based on this view,performance differs from one firm to another since successful organizations may haveaccess to more strategic resources (physical, human, organizational) than their competitors.Such differences are likely to play an important role in business success in terms ofprofitability. One of The firm's resources is intellectual capital that incorporates innovationcapital and customer capital. This study investigates relationship between innovation capitaland customer capital with financial performance and their complementary interactions with firm performance within their existing technology. Data was collected from 1381- 1386 performance of manufacturing firms provided by Tehran Stock Exchange. Pearson correlation technique was utilized to analyze Research data that was collected from 52 manufacturing firms of which 26 were known as high technology and 26 of low technology firms. The result showed that: both variables (innovation and customer capital) significantly and positively related to financial performance. Moreover, the strength of the relationship between innovation capital and performance in the high technology firms did not indicate any significant difference to that of low technology firms.

Existance of professional employes in organisations is vital for survival and businesssuccess in uncertain environment. Such employes work beyond their official resposibilityand help organisations to achieve their goals. The different factors impact on creation ofthis behaviour. This article studies these factors acording to Hackman and Oldham modelemphasizing on Organizational Citizenship Behavior instead of individual andorganizational result. The population of this descriptive- survey research comprised of 250from which data was collected using questionnaires. Data analysis was conducted byfrequency distribution, percentage, Spearman correlation test. According to the researchfindings, there are positive and signification relationship between Motivating PotentialScore (MPS) and Organizational Citizenship Behavior(R= 0/460), Critical PsychologicalState and Organizational Citizenship Behavior(R= 0/647) and between JobCharactacteristics with two dimensions of Motivating Potential Score and CriticalPsychological State and Organizational Citizenship Behavior(R= 0/553). Finally, the articlehas presented suggestions and recommendations for improvement of Citizenship Behaviorin Training Center and IRIBU.

Leadership is known as the essence of management. The mission of schools as educational institutions is to create a value system for students. According to Grave's theory, each student has his/her own personal value system. In the light of Grave's theory, the main question of this research focuses on how leadership role of educational managers affects student's value system. In this case study, qualitative approach has been selected. Data was collected through the semi scheduled interview with manager and deputy managers of one of the high schools in the city of Mashhad. Observation of the school and random observation of interaction between manager and deputy managers was utilized for collecting complementary data. In order to increase the validity of data collection, various methods including triangulation, participant's revision, recoding by reviewer, and quasi-statistical analysis were used. The result showed that manager’s behavior helps categorize the value system of students under the second, third, and the forth level of Grave's taxonomy. That is, the student's could not get into the value system which is devoted to spirituality, integrity, socio-centrism and logical thinking/wisdom.

One of the most important issues of knowledge management implementation is determining its infrastructures. Thus, the purpose of this research is to design the required infrastructural pattern for implementing knowledge management in Iranian state organizations. This article has been written based on the findings of a field study in state organizations of Khorasan Razavi. The initial research model was built using Delphi Technique. To test the model, random sampling from the employees holding university degrees in state organizations of Khorasan Razavi province was used. To obtain knowledge management infrastructural dimensions, the practical base was technical and social approaches. Questionnaires were used to collect data and test the research hypotheses. To analyze research data and examine relationship between variables, structural equation model and LISREL software were employed. The results indicated that organizational culture with a focus on learning, trust, collaborative culture and organizational structure in light of decentralization and formalization as well as information technology and employers motivation are the most important infrastructures that need attention in implementation of knowledge management.