The Influence of Civil Behaviour on Social Capital: A Case Study by Cooperative General Administration, Zahedan Province

Amidst today's challenging world, in order for doing well in the competition which relies on satisfying customer expectations as well as adaptation with the changing nature of occupations, organizations tend to hire employees who are capable of doing more than their job descriptions on the belief that such capabilities would influence the employee participation in organizational policies. Bateman and Organ (1983) coined the term "Organizational Civil Behaviour" (OCB) to refer to a set of useful behaviours which are not officially cited in a job description, yet are expressed obviously by employees in order to help others out. This seems to stand in close relation with social capital which includes the whole of social norms contributing to an enhanced level of participation through the members of the society. The present research aims at studying the relation between OCB and Social capital in 1388-89 (2009-10). The statistical population consists in the entire employees of the provincial Cooperative General Administration, Cooperative Development Bank as well as cooperative offices at the township level. The data were collected through clustered stratified sampling from 197 employees. Questionnaire was the data collection tool and Pierson and Regression correlations were the tests applied for data analysis. Briefly speaking, the results indicated that there is a significant relation between OCB and social capital.