Impact of Organizational Communications and Strategic Planning on the Crisis Management of the Tehran Municipality

A few organizations feel that it is necessary to prepare themself in dealing with potential crises. Similarly, to deal with these hazards, thay don’t have suitable mechanisims to be prepared in confronting hazards. Not paying attention to this issue can cause destruction in many organizations. Therefore, it is necessary that organizations be prepared to confront hazards. The best soluion is to use crisis management. Crisis management covers many aspects and issues: communication, structure, training and planning. The data in this descriptive-survey type was gathered from crisis management directors and experts of Tehran Municipality. The questionnaire is considered as the most integral tool for gathering data in this research. Meanwhile, Colmograph- Smirnov, Binominal and Ratio Tests were used in order to analyze the impact of organizational communication and strategic planning on crisis management. There is a meaningful relationship between the organizational communication and crisis management and while verifying this hypothesis in Tehran Municipality, there must be an appropriate relationship between the organizational communication and strategic planning with the underlying indicators in this study. Using appropriate organizational communication and strategic planning as well as applying development programs, Tehran Municipality is able to improve safety conditions of Tehran citizens and thus protect their lives and properties.