Identification of Key Capabilities for Effective Implementation of Knowledge Management in Hospitals with Structural Equation modeling Approach

Knowledge management has become a significant determinant of future organizational survival. Knowledge management is a conscious strategy of getting the right knowledge to the right people at the right time. The Identification of key success factors and an effective decision approach thus can facilitate decision making on knowledge management implementation. In this study، it was attempted to identify of factors and indexes of effective implementation of Knowledge management in Hospitals and to investigate their relationship with introducing a conceptual model and using confirmatory factor analyze technique. This research is divided into two parts. The first part of the study is exploratory and involved a review of the literature and discussion with expertise to identify indexes. The second part involved the survey and included developing final questionnaire and structural equation modeling was used to analyze data. Managers، vice-chancellors and physician that responsible of different departments of private and public hospitals in Tehran formed the population of this research. The data were analyzed by LISREL software results show that all of four factors including process capability، structural-cultural capability، technological capability and managerial capability are important and managerial capability is mediating other factors. Furthermore، among indexes، clear objective for initiating knowledge management project، information technology infrastructure on hand، establishing a specific team in charge of knowledge management implementation، participation and support from senior administrators are the most effective. Regarding results، all factors are important in effective implementation of knowledge management in Hospitals and a simultaneous attention to them can lead to success. Whereas previous research in Iranian enterprises showed that this organizations had an unequal growth in technological factors regardless of other factors.