Coping Strategies for chronic stress and Personality Characteristics with interaction of Job burnout

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Abstract:
Job burnout is a syndrome that emergences as a response to chronic stress and mostly in human professional services. Among the main factors that affect on the job burnout, are personality characteristics and coping strategies to stress. In this regard, this study examines the role of personality characteristics and coping strategies in Tabriz Saderat Bank's staffs. In this correlation research, 242 Saderat Bank's Staffs were selected in the form of cluster sampling and were administered by Demographic Questionnaire, Maslash Burnout Scale, NEO- Five Factor Personality Inventory and Lazarus & Folkman Coping Styles Questionnaire. Data were analyzed by descriptive analysis methods and multiple regressions (simultaneous).The findings indicated that the most of Bank's staffs (%52/3) have moderate burnout and neuroticism personality factor and emotional-focused coping strategy are positive predictors and extroversion and conscientiousness are negative predictors of Bank staff's job burnout. In sum, present study provided support to previous findings that there was significant relation between job burnout and personality characteristics.
Language:
Persian
Published:
Journal of Strategic Management Studies, Volume:3 Issue: 10, 2013
Page:
77
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