A Structural Model for Evaluation of the Structural Complexity Dimensions of Health and Treatment Network of Firuzabad, Fars Province, Iran, using Design Structure Matrix and Quality Function Deployment Techniques

One of the latest methods for analysis of structural complexity is, Design Structure Matrix which has been used and has been given, lots of attention in academic and scientific centers in recent years. This project was undertaken in order to reveal the structural complexity of Frirooz Abad (Fars Province) Healthcare network. This analytical research has descriptive and realistic dimensions. At first, by studying the functions of present network and organization, the current structure was extracted. Then the direct and indirect dependencies of each sector and units were analyzed. The results of these dependencies in house of quality proof were used in Quality Function Deployment Techniques to generate the current system which is an amalgamation of the two methods mentioned above. Based on our findings, we can give all the responsibilities of the network campaign (Setade Shabake) to the central healthcare system (Markaz Behdasht) and remove it from that system. The mixture of the two mentioned techniques can change the organizational structure of central healthcare system which is dependent on productivity and change it in to a division or a branch. And at the same time, hospital mechanical bureaucracy can change into a professional bureaucracy. However, the organizational structure of emergency centers won’t go through any dramatic changes. Finally, the structure of healthcare network will be of a hybrid one. Combination of the mentioned techniques by modifying the organizational structure without any changes to network functions will lead to a flexible structure that can answer the demands of those who benefit from it.