Structural Model of Mediator Role of Mindfulness in Relationship between Job Stress and Their Consequences

The purpose of this research was to study the relationship of job stress with blood pressure, chronic pain and counter service behaviors by considering the mediating role of mindfulness, dysfunctional attitudes and job affects. The method was correlation (strucural equation modeling). A sample included 233 employees of 4 service companies in Chahar Mahal va Bakhtiyari Province were selected by relative stratified random sampling, and completed the instruments comprised of Job Stress (Health and Safety Institute, 1999), Mindful Attention Awareness Scale (Brown and Ryan, 2003), Dysfunctional Attitudes (Beck and Weissman, 1980), Job Related Affects (Fox and Spector, 1999), Chronic Pains (Kerns et al., 1985), and Counter Service Behaviors (Jalali, 2013/ 1392s.c.). Data were analyzed by Pearson correlation coefficient, structural equation modeling (SEM) and mediation regression analysis. The results revealed that job stress accounted for 57 percent of variances of mindfulness, job stress and mindfulness, 37 percent of variances of dysfunctional attitude, job stress, mindfulness and dysfunctional attitudes, and 54 percent of variances of job affects (P<0.01). Mediation Mindfulness played the partial mediator role in the relationships of job stress with dysfunctional attitudes and job affects (P<0.01). The research final model of fitness indices indicated that the model was convenient.