Designing a Conceptual Model for Measuring of Effective Factors on Learner's Satisfaction at Electronic Learning Base in Universities with Distance Educational System

The real goal of this research is providing a model for measuring of effective factors on learner’s satisfaction rate in any electronic learning basis at universities equipped with far distance educational system and/or virtual systems established at Tehran City in human sciences groups. Research method is a correlation type and based upon measuring form. Statistical population of this thesis includes Payame Noor University, Tarbiat Modarres Tehran, Shahid Beheshti and Science & Industry of Iran University. Statistical population includes 3039 university students at electronic learning courses. We used random sampling method in this research. About 385 persons were selected randomly from among all students in electronic learning courses. Data collection tool was a questionnaire with Cronbach alpha equal to 0.98. All data were measured by the use of statistical analysis resulted from a questionnaire and by the help of LISREL software. Research proposed model was tested by the use of model making method of structured equations. According to the results, there is a powerful and significant relation among content, technology, teacher, quality (technical, educational, content & information, services), environment and satisfaction in electronic base. Furthermore and according to the regression standardized coefficients (process analysis coefficients) it is obvious that environmental factors have the highest grade, information quality has second grade and educational quality has third grade, technical quality has fourth grade, content has fifth grade, professor has sixth grade, services quality has seventh grade and technology has eight grade of importance accordingly.