Public Participation Role in Sustainable Urban Management by Quantitative Strategic Planning Matrix (QSPM)

Public participation is counted as one of the main indexes in sustainable urban management. Based on their nature, metropolitan cities has several and complex problems. For this purpose Tehran metropolitan area is selected. Quantitative Strategic Planning Matrix (QSPM) weighted through a made-byresearcher questionnaire. The reliability of the model was verified by Cronbach’s alpha coefficient. Evaluation matrix for internal and external factors was equal to 1.944 and 3.413, respectively. The strategies were classified and prioritize by quantitative matrix. Suitable strategies for Tehran city are as follows: developing a strategic plan in field of social control participatory management for Tehran city; changing management approach from a traditional pattern into a modern one in Tehran’s urban management system and making urban mangers required to respond to people’s demands; facilitating conditions of non governmental (NGOs’) registration and activities affairs, especially those related to the field of urban environment; educating citizens in order to create citizens’ demands and improving its legal position; empowering non governmental (NGOs) and community-based organizations in a social-based manner and establishing citizens’ advisory committees (CACs); developing and equipping neighborhood houses and supporting successful and superior plans in management of neighborhoods; creating and improving the electronic city’s infrastructures and designing the control system and virtual participation; developing legal mechanisms so as to handle what citizens ask urban management to do; educating and promoting urban management officials’ and managers’ level of environmental knowledge; patterning of superior examples of participatory urban environmental management; distributing the power through transferring municipality’s authorities to regions’ and neighborhoods’ citizens.