Identify and prioritize effective business process re-engineering factors on organizational agility: case study of Ports & Maritime Organization

The present study intended to identify and prioritize effective business process reengineering factors on organizational agility in the Ports & Maritime organization of Iran. Initially the theoretical principles were discussed. The data gathered in this stage provided us with the possibility to present a conceptual framework for the study. Subsequently, through interviewing with experts, some indices for evaluating the variables in the model were identified. On the following stage, a questionnaire was developed. The questionnaire included 55 items, based on a 5-point Likert scale. After determining the validity and reliability of the questionnaire, 104 experts in Ports & Maritime organization completed the questionnaire. The results of the research revealed that leadership and empowerment variables had the most effect on organizational agility than other variables. After extracting the final model, the variables of the model were prioritized with DEMATEL technique.