Identify Factors Affecting the Implementation of Knowledge Management Based on Business Strategies

Knowledge is a valuable resource and strategic factor and also an asset. So providing good and qualified products and services without management and use of this valuable resource, is difficult and sometimes impossible. Knowledge management has become one of the most important activities in today's organizations to improve and maintain competitive advantage. The ultimate goal of knowledge management is the operation and development of knowledge assets to achieve the goals and create added value for the organization. It is obvious that knowledge management is crucial in the formulation of business strategy for gaining competitive advantage. Therefore identifying factors affecting the implementation of knowledge management based on business strategy is very important. In this study, 55 factors affecting the implementation of knowledge management extracted. Then by using Delphi method and the adoption of experts opinion, their relationships with business strategies were identified. On this basis, 35 factors in 6 dimensions were identified: Leadership, Strategic, Infrastructure, Structure, Cultural and Scientific Dimension. Among the identified dimensions, leadership dimension was more important than the other dimensions. Strategic and Scientific dimensions are the next one and 64 percent of the identified factors were confirmed.