Failure Mode and Effects Analysis By using Robust Data Envelopment Analysis

Improving products quality and services is the best and most important factor to win competitors and get majority of the market share. In this regard, Failue mode and Effect analysis is an efficient tool to improve the quality products. Considering many criticisms to taraditional method, the risk priority number in FMEA is formed by multiplying of three factors (seveirity, Occurrence and Detect). In order to existing defects, a new method to calculate the risk priority number in FMEA based on data envelopment analysis method is introduced. The aim of this study is to provide a new kind of risk priority number by assigning different weights to each of the risk factors. Also according to severity, Occurance and detection numbers that are achieved by a team of experts and are not a constant and certain factor, in this research has been used Robust optimization because of covering the result of DEA and less complexity. The results of example indicate that, proposed model is more effective than traditional RPN and provide a full ranking.