Human Resources Allocation for Emergency Sites by Centralized Data Envelopment Analysis

Despite organizations become technological and are changed into a pile of hardware nowadays, the role of human as a vital and strategic factor for survival of organization is noticeable. Human resources are the most worth resource in modern organization. Because they form organizational decisions, solve the organizational problems and materialize productivity. As human resources are important and have a noticeable role in the organization, human resources allocation is important too. This research has been performed in 23 Shiraz emergency centers. For practical use of models, important factors for optimal human resources allocation in Shiraz emergency centers were determined by interview and checklist. Then human resources allocation was done in 23 Shiraz emergency centers by using CDEA model. Number of missions, ambulances and requests were predicted for efficiency calculation after optimal allocation by regression method. Efficiency comparison after and before allocation showed efficiency average has increased in centers