Analysis of Business model Pillars of Research and Technology Organizations (RTOs) as a Knowledge Intensive Business Services (KIBS)

According to the mission of the Research and Technology Organizations, they are responsible for innovative and technological support of industries to enhance technological competitiveness of those industries. Regarding to the necessity of increasing the effectiveness of RTOs, in this paper in order to the analytical recognition of RTOs, their business model were be analysis from as a Knowledge Intensive Business Services (KIBS). Hence, major dimension of services business model including concept, process, and resources and infrastructures of service in Knowledge Intensive Business Services is described. The results indicate that the value proposition in the service concept in RTOs is achieved based on continuous development through increased knowledge of customer and RTOs as a service provider. The most important resource for RTOs is knowledge competencies and employees motivation to continuous learning and enhancing professional knowledge more beyond their previous professional fields.