The Effect of Organizational Silence on Reduction of Teamwork and Organizational Performance Based on Balanced Scorecard (BSC)(Case Study of Kermanshah Razi University staff)

In the present age because of intensive competition, rising customer expectations, focusing on quality, organizations are demanding more and more creativity, innovation, acceptance of responsibility, providing constructive ideas and ways to improve the work and the organization of their staff have. Undoubtedly, empowerment and survival of the organization to a large extent depends on the knowledge that is born of the idea of human resources. Organizations to survive and stay in the competition in need of individuals, who responded to the challenges of their environment and the decisions and ideas about organizational problems and challenges and sharing of information and knowledge, not fear. University Center of most excellent scientific progress in all fields that enhance science and knowledge in society. Undoubtedly, the knowledge capital for any organization is key to the survival in a competitive world. The origin of production of knowledge in university is halls of discourse that includes several discourse of the ethical discourse. On the other hand Today regarding intense competition and the speed of information and the challenges facing organizations modern, performance evaluation model for determining success of the organization and develop a strategic plan based on the organization's strengths and weaknesses of, it seems necessary. Such needs and inefficiency and weaknesses of measurement systems with traditional performance has been makes creation of new models to evaluate the performance of level of organization. Since few studies have been done on the phenomenon of organizational silence and so far, a study Is not paid to the investigate impact of the silence on reduced of teamwork and organizational performance the purpose of this study is investigate the impact organizational Silence on reduction teamwork and organizational performance.
Material & The current research method is descriptive and the research project used, was based on Structural equations model. The statistical population is all employees Razi University of Kermanshah 203 which they were selected by stratified random sampling method. Data were gathered through three questionnaires, The organizational silence, team work and organizational performance. The data after collecting were analyzed by SPSS and LISREL.
Discussion of Results & Results of structural equation modeling showed that: Direct effect of organizational silence on Reduction of teamwork (0/47) is positive and significant. Also direct effect this variable on Reduction of organizational performance (0/52) is positive and significant. The researchers hope to identify the characteristics of organizational silence and testing relationships this variable with teamwork and organizational performance in general could lead organizations to the cultures that encourage and acceptance of ideas, comments, and concerns of staff and the acceptance of a culture of teamwork. One of the ways in which you can make such a change in within the organization the senior management believes the climate of open communication and is support of such a climate. Also, taking measures managers think that if they choose solution to conflicts accepted by majority of the employees. In this way, managers are enjoying more from the minds of their organizations can outpace your competitors. Also, managers can help by changing the organizational culture In order to the Learning organizations and development of regulations to support the views of staff and encourage them to present views of in the framework of the establishment of an appropriate reward system for Creative suggestions and using them for administration and the decision making to send the fading phenomenon of silence in their organization. In order to effect organizational silence on teamwork to can were acceptance of behavior responsibility or performance, commitment, and adherence to the decisions and plans and trust among staff is reduced. Also can to be effective in order to would rather individual need than team needs. In order to organizational performance should be noted that performance measurement is an important strategic processes while improving response the achieving the goals and programs of each organization determines.