The role of urban service provision policies in conceptual system of quality of life

Quality of life is a state of social well-being of an individual or group, whether perceived or known, by visible indices and includes various domains of life such as material, physical, social, emotional well-being and the domain of development and activity. Improving the citizens’ quality of life and enhancing their level of satisfaction with life is one of the main goals of urban planning, which is pursued through making of different policies. A part of the urban service provision policies is developed by urban planning authorities. , The recognition of how these policies influence citizens’ quality of life, from making to the implementation stage and also the mechanisms related to the urban service satisfaction and its determinants in combination with other sub-domains of quality of life, are very important issues mentioned in urban planning, which can be used to provide guidelines for making policies and plans related to community development. The purpose of this research is to develop a conceptual framework that explains the role of urban service provision policies (as one of the sub-domains) in conceptual system of quality of life. In this research, through documentary study and using the meta-analysis method, a review of the system of quality of life as well as the mechanism of public (and urban)service provision policies is considered as two main variables of research and by recognizing the joint factor of quality of life and urban services (which is the provision of citizen's needs), the conceptual model of the mechanism of the impact of urban services and provision policies on citizens’ quality of life, as the achievement of the research, is presented.